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Check the device volume and the mute switch, since silent mode still affects some playback. Low Power Mode and Android battery optimisation can also interrupt long playback, so try again with those relaxed and the app left in the foreground. If the sound is still downloading, it can break up, so confirm the download finished or play it once while online.

Yes. Each sound downloads the first time you play it, and after that it plays without a connection. If you remove a download or install the app again, play the sound once while online to download it again.

No. Without an account, your favourites, saved mixes, bedtime routine and settings stay on the device only. Signing in with Apple or Google syncs your cloud library, meaning your favourites, saved mixes and bedtime routine, across your devices.

Open the app on the new device and use Restore purchases. Purchases are tied to the App Store or Google Play account you used to buy them, so sign in with the same store account first. If nothing restores, check that the purchase appears in that store account's history.

Subscriptions renew automatically and are cancelled in your App Store or Google Play account settings, at least 24 hours before the renewal date. Cancelling stops future renewals, and access continues to the end of the period you already paid for. Refunds are handled by Apple or Google under their own policies.

Plus adds more sounds and scenes, unlimited saved mixes, blended mixes, and no ads. It is available monthly, yearly, or as a one-time lifetime purchase. The free version continues to work with the standard sound library and ads.

The free Android version shows Google AdMob banner ads on the Home and Library screens, and never on the sound player. Plus or the one-time ad-free upgrade removes them. In the EEA and UK, you can change your ad consent choices at any time under Ad privacy choices in Settings.

Reminders are scheduled locally on your device, so HushNest needs notification permission for them to appear. Open your device settings, find HushNest, and allow notifications. System Focus or Do Not Disturb settings can also suppress reminders while they are active.

You can delete your account from inside the app, or at hushnest.diatomicsoft.com/account/delete. This removes your sign-in identity and your cloud profile and library. Deleting your account does not cancel a store subscription, so cancel that separately in your App Store or Google Play settings.

HushNest is a comfort tool, not a medical device. Follow the safe-sleep guidance of your healthcare provider, and keep the phone out of the sleep space. Play sounds at a low, safe volume and at a distance from your baby.

HushNest uses no third-party analytics or tracking SDKs, and collects nothing about your child. Without an account, your library and settings stay on your device. See the Privacy Policy for the full detail.